• FREE Shipping – 🎉 For orders over R1600 (South Africa only)
• Standard Shipping – R95.00 (for orders under R1600)
  📦 Delivery in 2-4 business days (depending on your area)
• Overnight/Priority Shipping – R165.00
  ⚡ Delivery in 1-2 working days (area dependent)

We use trusted courier partners like The Courier Guy to ensure safe and reliable delivery. Please note that delivery times are estimates, and orders to rural areas or farms may take a little longer. 😊

We offer safe, fast, and hassle-free payment options through South Africa’s leading payment gateways:

• Payfast, Payflex & OZOW – Secure and trusted payment platforms.
• Instant EFT – Pay directly via internet banking with SA’s four biggest banks. ✅

Your payment is verified instantly, so your order gets processed without delays! 🚀

At the moment, we do not have a collection point available. But don’t worry — we’ll get your order to you quickly and safely with our trusted courier partners! 🚚✨

Yes! If you're not completely satisfied with your purchase, you’re welcome to return or exchange it within 7 days of delivery.

🔹 Return Conditions:

• Items must be unworn, unwashed, and in their original condition with tags attached.
• Products must be unopened and in a saleable condition.

🔹 Return Shipping Options:

You have two options for returning your item:

1. Arrange your own courier and send the item back to us.
2. Let us handle it! We can arrange a courier pickup for you—the cost will be deducted from your refund or store credit.

🔹 Refunds & Exchanges:

• Once we receive and inspect the item, you can choose to:
  ✅ Exchange for another item from our store.
  ✅ Receive a refund to your original payment method.
• Refunds take up to 5 business days to reflect in your account.

We’re here to help! If you have any questions, feel free to reach out. 💕

Most orders are shipped within 2-5 working days (if not sooner!). Some of our products have longer lead times, usually 10-20 working days. Please note these lead times on the product description page. Delivery times are an estimate and BOKI will not be held responsible for any delays caused by Courier Companies.

We will notify you via email that your order has been dispatched. You can track your order online using the waybill number on your delivery notification email.

Please allow 2-5 working days for your order once it has been dispatched. Outlying areas usually take 5-7 working days.

Absolutely. Please indicate under “notes” that the item/s purchased are a gift and we will exclude the invoice from your order. Please ensure you enter the friend or family member’s address in the ‘delivery address’ field upon checking out. The ‘billing address’ field would be your address. If you would like to have it beautifully gift wrapped, please add a gift box to cart and add your personised message in the notes section

If you would like to have your order beautifully gift wrapped, please add a gift box (at an additional charge) to your cart and add your personalised
message in the notes section.

If your order is damaged in anyway on delivery, please notify us immediately on hello@boki.com.co.za to enable us to return and replace it for you.

Shop here to purchase our gift cards. Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.